Refund Policy

Effective Date: June 25, 2025

Thank you for shopping with Patak Holding. We strive to ensure your complete satisfaction. Please review our refund policy below for information regarding returns, exchanges, and refunds.

1. Returns

Our return policy lasts 14 days from the date of delivery. If 14 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.

To be eligible for a return, your item must be:

• Unused and in the same condition that you received it
• In its original packaging
• Accompanied by a valid proof of purchase

Returns that do not meet these conditions may be rejected or subject to a restocking fee.

2. Non-Returnable Items

The following items are not eligible for return:

• Custom or personalized products (e.g., monogrammed items)
• Clearance or final sale items
• Used or washed linens
• Gift cards

3. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5–10 business days.

4. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, please contact us within 7 days of receiving your order.

5. Return Shipping

To return your product, please mail it to:

Patak Holding
7110 NE 4th Court
Miami, Florida, 33138
Phone: +1 (305) 751 2343

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

6. Contact Us

If you have any questions about our return and refund policy, please contact us at:

Patak Holding
7110 NE 4th Court, Miami, Florida, 33138
Phone: +1 (305) 751 2343